It’s been proven that effective Streetscene services enable communities to claim back their public spaces, making them feel safer and cleaner, and reducing anti-social behaviour. Drawing on a wealth of experience working in local environments, you can download five key steps for more effective Streetscene services or read on here for more: 1. Foster a sense […]
Monthly Archives: June 2012
Change: turning theory into reality
I recently read a blog by Forbes, highlighting six factors that can limit us doing the right thing, and instead, result in us doing the easy thing. I really liked the article which described some very powerful insights into why we behave the way we do, despite knowing we could do better. It got me thinking […]
How to avoid the pitfalls of ‘Channel Shift’
Channel shift – the process of getting customers to use a different ‘channel’ with which they contact your organisation or business – is a major consideration when delivering great value for money. Whether public or private sector, making sure your customers and citizens are engaging with you in the most efficient way is often a […]
Creativity: It’s not ‘what we are’, it’s ‘what we do’.
We all know what we do, don’t we? It seems like a simple question doesn’t it? I’ve always described myself as a designer and it’s what it says on my passport. But even this fails me in conversation. “Designer of what?” people ask… Terminology of job roles is a surprisingly potent thing. For years at ICE […]
Five simple steps to sustained behaviour change
According to a recent report by The Health Protection Agency, the number of newly diagnosed cases of gonorrhoea has increased by 25% in 2011, with concerns that the STI may also be building up a resilience to treatment. With people continuing to demonstrate risky, unsafe behaviour, The Department of Health believes that the message is […]
How can we help people let go of dependency?
So, instead of joining our local (apparently slightly washed out) Jubilee street party, my partner and I decided to climb Ben Nevis during the extended Bank Holiday weekend. Anyone who doesn’t trek hills or walk in the country, I’d wholeheartedly recommend it as a way to refuel your health and wellbeing. For starters, the journey […]
Driving sustainable change around alcohol misuse
With the latest annual figures from ONS (Office of National Statistics) confirming an 11% rise in the number of alcohol-related hospital admissions, it’s more important than ever to take a flexible, needs-based approach to alcohol misuse. The statistics also show that there’s been a 2.1% increase in primary diagnosis alcohol conditions (198,900 for 2010/11) since […]