Local authorities face a challenging future and require leaders that can manage change creatively and inspire staff. A recent post by Ben Cook in the Guardian newspaper makes some interesting and valid points about what matters in terms of Council leadership. He observes that the leaders of tomorrow need to be capable in commissioning other [...]
Category Archives: Organisational Change
Answers or Questions?
Wednesday 8th June 2011 – 10:11 AM
We all want answers, right? Well, sometimes, but I contend that there are more occasions than not when questions are more important and, as an aid to finding our own “answers”, provide a more effective platform for change, whether in business or in our personal lives. There seems to be something about organisations that makes [...]
Key report around NHS leadership and management needs revealed
Friday 20th May 2011 – 12:11 PM
The 18th of May 2011 could go down as one of the greatest days for NHS leaders and managers. On this day The King’s Fund released its report “The Future of Leadership and Management in the NHS – No More Heroes” and finally, NHS managers got the recognition they deserve. In the report, The King’s [...]
Targets drive the wrong behaviour
Wednesday 20th April 2011 – 2:46 PM
An interesting piece of news about a 24 hour strike by staff at Jobcentre Plus caught my eye earlier this week. Members of the Public and Commercial Services Union (PCS) based in more than 30 call centres across the UK walked out in a row over working conditions and claims about a target-driven culture. A [...]
How we can help you deliver ‘better for less’
Tuesday 22nd March 2011 – 1:54 PM
“It’s one thing to say we’re great at delivering ‘better for less’. But what does that mean in practice?” asks Martin Thomas, Director of Organisational Change at ICE. “To help bring our innovative work with public services to life, we’ve created a short film to show how we use Lean Systems Thinking, underpinned by customer-focused [...]
The Design Thinking approach to change communications
Tuesday 15th March 2011 – 9:35 AM
Head of the ICE Agency, Henry Platten outlines our collaborative approach to involving colleagues, partners and citizens in designing visions and communications, in a changing landscape. Change is a constant feature of life, and it hardly needs restating that we live and work in challenging and uncertain times, where the momentum of change has been [...]
It’s no longer just a case of cut & and paste…
Sunday 6th March 2011 – 7:40 PM
How do we stay creative with ever decreasing client budgets? We’re in challenging times and nowhere more so than in the arena of design and creativity. Clients’ budgets are being cut, ideas and concepts are being scrutinised with more vigour than ever before and creatives are being put under more and more pressure to come [...]
ICE and NHS Coventry – Partners in innovation, Part 2
Thursday 24th February 2011 – 6:04 PM
Our Director of Social Change, Aaron Garside, continues his exploration of the innovative ways public services are engaging and involving the public in designing services and delivering efficiencies. Read Part 1 Need advice for where to go if you’ve got a cold? There’s an app for that…… “Developing this general objective of helping citizens to [...]
ICE and NHS Coventry: Partners in innovation
Monday 21st February 2011 – 11:26 AM
Creativity and innovation are two of our key driving forces at ICE. In these particularly challenging times for public services where all organisations are being tasked with delivering more-for-less, ICE’s Director of Social Change, Aaron Garside, examines why they’re crucial attributes for any initiative….. “Whereas the instinct for many in such an environment could be [...]
Creating sustainable and effective social marketing programmes
Sunday 13th February 2011 – 12:33 PM
In the second of his guest posts for the ICE Blog, Social Marketing expert Professor Jeff French, outlines some key approaches for creating sustainable and effective social marketing programmes. “There are thousands of how-to guides and academic texts out there for approaching marketing and communications. And increasingly we’re seeing more and more reference texts for [...]
