Monthly Archives: October 2011

Stop4Life: Driving towards a smokefree future

Establishing a new and innovative NHS stop smoking service and embracing the opportunities presented by the Any Qualified Provider marketplace for health services has been a demanding but rewarding challenge so far. This week has seen the official launch of ICE’s flagship new stop smoking service ‘Stop4Life’ in the West Midlands – working under the […]

Help your communities access the right services, in the right place, at the right time

With one recent study suggesting that numbers attending A&E with common medical conditions have risen a staggering 42% in the last decade*, there’s no doubt driving down the inappropriate use of unscheduled and urgent care is a major public health challenge. Having worked with numerous NHS Trusts to support communities to take more control of […]

Computers or People?

A recent article on the BBC health website titled ‘Better IT would save thousands of lives’ suggests that IT systems could prevent 16,000 deaths per year.  The computer system proposed is stated as being capable of ‘reminding staff to give patients their drugs’ and providing ‘surveillance on its wards’, backed up by a policy of […]

New marcomms appointment for ICE Agency

A big welcome to Polly Galatin, the latest addition to the ICE team!   With more than ten years experience working with some of the UK’s top household brands, marcomms specialist Polly has previously worked alongside top food and drink suppliers including Cadbury’s, Innocent and Wall’s Ice Cream. She was also heavily involved with the […]

Your essential guide to a more effective Taxi Licensing service

  Achieving ‘better for less’ is at the heart of service transformation. But how can organisations like yours reduce costs and deliver clear, measurable outcomes for the citizens you serve? Click here to see a pdf version of this blog   Drawing on our recent work with one local authority, we’ve highlighted five areas which […]

Pay Drives Performance?

Does pay really drive performance? It’s an interesting question that the public and private sectors both grapple with. Over a number of years working within large, complex organisations, I’ve seen pay and bonuses calculated in very different ways and most recently, I’ve worked with an organisation where three pay methods are present in different parts […]

Five ways to support your communities into NHS Health Checks

Having worked with NHS partners throughout the UK to help them deliver Health Checks, we’ve engaged with 1000+ citizens and professionals to demonstrate how processes and pathways can be intelligently joined up to promote consistency in performance and continuity of care. Download a pdf version of this blog here A brief taster of the lessons […]

Exciting new partnership with FACT!

We’re excited to reveal Liverpool-based FACT (the Foundation for Art and Creative Technology) as our latest new client. As well as being a renowned arts centre, FACT is the UK’s leading organisation for the support and exhibition of film, art and new media. Beating off stiff competition from 24 other creative agencies, we’re the agency […]

Making Change Happen: Six Steps to Effective Leadership

As a leader, we know you want to unlock your organisation’s full potential so it can achieve what it’s truly capable of. Drawing on our wide-ranging experience working with organisations across the UK, and harnessing renowned author Peter Scholte’s Leadership Competencies, here’s our quick guide to empowering your leaders to emerge stronger, more focused and […]

A momentous day in Coventry!

It’s an exciting day in Coventry, as we’ve officially opened the doors of our new office to support a series of contracts in the Midlands. It’s our fifth regional base, complementing our North West HQ (Wirral) and a presence in the South West (Bristol), South East (London) and North East (Northumberland). Initially the office will […]


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